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Avalanche Safety Solution’s Returns Policy

If you have questions or concerns about the folowing statement please contact us
 

Returns

Here at Avalanche Safety Solutions we sell top quality avalanche safety products that people trust their lives to. It is important for us that customers have confidence in the products that they are purchasing and we know that they have not been used or tampered with.

 For this reason:

 • Avalanche Airbags and Transceivers are non-refundable.
• All other products are refundable within 30days of purchase if they have NOT BEEN USED. 

When returning a product to Avalanche Safety Solutions it must be accompanied by all the appropriate tags and a receipt of purchase. We will do our best to process your return in a timely fashion. The customer is responsible for all shipping costs incurred during returns as well as the original shipping bill.

Warranty

Avalanche Safety Solutions honours the manufacturer’s warranty. We strongly suggest that if your safety product has malfunctioned for reasons other than normal wear and tear that you return it to us. To warranty your product we need a receipt of your proof of purchase through Avalanche Safety Solutions. We will do our best to process your warranty in a timely fashion. The customer is responsible for all shipping costs incurred during Warranty.

The following is a list of our manufacturer’s warranty terms:

Snowpulse Lifebag: 2 year, 100 days of use, or 20 deployment warranty.
Mammut: Guarantee on products - not for general wear and tear.
Pieps: 1 year
BCA: 1 year warranty
Helly Hansen: 30 day warranty
 

Avalanche Safety Solutions offers a range of Avalanche Safety Gear including avalanche airbags, avalanche transceivers, avalanche probes avalanche shovels, and snow studies equipment. We currently sell brands such as Snowpulse, Mammut, BCA, Pieps, ABS avalanche airbags,and Brooks Range. In fact we are the world’s largest dealer of the Snowpulse avalanche airbag. In the near future we also expect to sell Black Diamond, Ortovox, and the Avivest when it becomes available. Based in Golden, BC, Canada, we sell top of the line avalanche safety equipment; gear such as the Mammut Barryvox Pulse avalanche transceiver,the Mammut Barryvox Element Beacon, the Pieps DSP transceiver, the Snowpulse Lifebag avalanche airbag, the Snowpulse R.A.S. line up, and the inexpensive BCA Tracker or the BCA Tracker2. We are experts in the field and can offer you advice on which product best suits your needs. We also offer avalanche skills training courses (AST Courses) for snowmobilers and skiers. These avalanche courses are based in Golden, BC and focus on avalanche terrain identification, avalanche rescue, interpreting the Canadian Avalanche Association’s avalanche bulletin, and safe backcountry travel techniques. We want all of our customers to come home after a great day in the mountains and we believe the products that we sell help people do just that. Have a safe winter.